Customer reviews of Hilton Heating & Air
3 imported customer reviews.
Had a Carrier unit installed by them 4 years ago. Last night it stopped blowing out cold. No appointment is available until Tuesday. I understand it’s a holiday weekend, and that they are closed Saturday, Sunday and Monday. However, to say there are no appointments on a Friday because their technicians don’t work in the rain infuriates me. There has been no thunder or lightning and it has only been sprinkling off and on. There have been hours without any rainfall. I have pets and a toddler and it’s supposed to me over 90 degrees on Monday. Should of went with a Trane or a different installer apparently. 😡🥵
Hilton Heating was a great company to work with. As it was getting warmer outside, my air wasn't working. I called and they had a service tech out right away. As it turns out, I needed a new system, which was costly, but definitely worth it. I could tell that the employees who serviced my air were passionate about their work, and not the type to rip you off. Although we had to wait for parts to come in if the company didn't have them, they were installed promptly upon arrival and I definitely felt that myself (the customer) was at the center of their focus. The owner of the company even came by to check on the work while it was being completed, and to inform me of all the things they were installing so I would be aware. The care and comfort Hilton Heating provided my family was money well spent. Still enjoying the system today!