Glendale Heating & Air Conditioning

We bought a new house this year and it had oil heat. We decided to try out the company that inspected the heater and that was a horrible mistake. The earliest appointment was a week out, so we had not oil in our tank that entire time. They lost our records twice, they hung up on my 6month pregnant girlfriend, and when we called back the next day, after it had snowed to confirm delivery, they said they would make it to our house in the next few days when weather permitted. They're in the business of providing heat during adverse weather! They even didn't bother to call us to let us know we didn't need to stay home from work.

Third call made to get service on a radiant heat issue; Joyce answered promptly and then transferred me to Kim who was honest enough to let me know that the earliest they could come out would be a week. Not a surprise considering the cold spell we're in the middle of right now. I appreciated the honesty and while I was able to find someone else sooner, I would certainly give them another call.

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