Alpha Heating & Air Conditioning

Our HO Insurance sent this company & tech to trouble shoot our furnice. Th tech discovered the problem quickly & called it in. Then he offered to clean out our system at a discount since he was here. Upon completion of the cleaning, he discovered more damage that in the end would require a new system. We asked general questions & his response was pleasant. However once he provided a verbal quote on code upgrades it went south. My wife asked him 3 times, please fax us over a breakdown of cost. Hani the tech said, no I will just tell you the cost & you write it down. My wife politely asked again & Hani wouldnt comply. So I called & asked & once again was told just write down my info. We also inquired about permits & they didnt want to, since it was unit for unit. Well since it involved code upgrades, Yes you need to pull a permit. Upon me stating to Hani, we will find someone else since he wouldnt provide a documented quote, he called back 2 hrs later wanting to provide it since he wanted the money to start. We simply said no thank you. The tech who happened to be the owner was misleading & trying to put in a unit of less quality than was exisitng. Wanted to break the law with no permits & didnt want to write down the code upgrades. Extremely dishonest & rude. STAY AWAY

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