i.e., am sitting here, as I write this without heat in my home. Last March, I called Weathermakers to install a NEW heat system. They showed up immeadiately when I was about to spend several thousand dollars. Now I'm having a problem, and called them yesterday. They said that they would be at my home between 2 and 5p. At 4:45pm yesterday when I called, they had magically" happend to skip over my problem and would get somone to my home to help. At 6:15 pm, I contact the emergency service. When a tech finally called me back, he stated that he couldn't make it that evening and as long as the unit was frozen, he couldn't work on it anyway.When I called them back this morning, there was no remorse, no explaination as to why it happened or when someone would be by to rectify the problem. I was told someone may be able to come by later today. I am still sitting in the cold only months after I spent thousands of dollars with this company. Apparenlty they do not stand behind the warranties. A local favorite, or highly recommended because