Atlantic Shores Heating and Cooling, is hands down the best company in regards to quality and customer care, they are a family business and definitely treat you like family I would recommend them to anyone.
Air Conditioning Contractors & Systems in Suffolk, VA
If you’re looking for a heating and cooling expert in Suffolk, we’re here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.
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18 imported customer reviews · showing the 8 most recent.
Atlantic Shores Heating and Cooling, is hands down the best company in regards to quality and customer care, they are a family business and definitely treat you like family I would recommend them to anyone.
I had three quotes on a new Trane 20 Seer dual fuel with wi fi thermostats and a 14 Seer package heat pump there price was not the highest or the lowest but I felt the best value Hal & the Installers did a super job made me feel like comfortable with leaving them in the house.
This company is FANTASTIC. We have a York Affinity heating/cooling system, and apparently there are a limited number of dealers and repair services in our area that work on them. Although they were booked on a Friday, I called them and they scheduled an appointment for today and let me know the technician would be here between 8-9am. He was here at 815. He called me when he was standing outside of our front door, wore surgical boot covers to keep from getting the floors dirty, and was 100% courteous and explanatory in what he was doing. I think his name was Ryan. We'd had a family friend (who's a heating/air specialist) come look and test our system, but he wasn't familiar with York, so he didn't repair it; he gave me some areas to narrow it down to, which is what I gave to Ryan so he could diagnose the problem correctly. DEFINITELY recommend them! Knowledgable, ON TIME, courteous and very explanatory. PLEASE call them, as they won't do you wrong! Request RYAN, too!
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This company is FANTASTIC. We have a York Affinity heating/cooling system, and apparently there are a limited number of dealers and repair services in our area that work on them. Although they were booked on a Friday, I called them and they scheduled an appointment for today and let me know the technician would be here between 8-9am. He was here at 815. He called me when he was standing outside of our front door, wore surgical boot covers to keep from getting the floors dirty, and was 100% courteous and explanatory in what he was doing. I think his name was Ryan. We had a family friend (who s a heating/air specialist) come look and test our system, but he wasn t familiar with York, so he didn t repair it; he gave me some areas to narrow it down to, which is what I gave to Ryan so he could diagnose the problem correctly. After spending about 2 hours outside running diagnostics, he ultimately fixed the problem. Lastly, they have a GREAT yearly service plan, which we got! THX!
Thanks to Hal and the Atlantic Shores team for the professional job done on the .install of my new Heating and AC System. I knew my old system was on it's last legs, being I got 23 years service out of it.. After getting a number of quotes from different companies in the Virginia Beach area, I went with Atlantic Shores due to the fact that they had the best warranty and best price. Myself and the Inspector was impressed with quality of install. Tim Borror
Beware that this company charges double other HVAC companies in the area. I would recommend going with other more reasonably priced companies that do not price gouge. My AC unit need a new capacitor and they charged me $135 on top of the $86 service charge. I did research online and called other companies in the area, and they all told me that capacitor costs between $15-30 and the service with them would have been no more than $150 total including the part and labor/service charge. The technician was there for less than 20 minutes and they ended up charging me almost $200 in labor/service charges. Secondly, the technician did not add the bill properly and added an additional $20 to my bill for nothing. Then they tried to sell me their semi-annual service plan. I would have considered it, but after talking with more reasonably priced companies, I will take my business elsewhere.
Great service, very professional. Jeffrey fixed my problem in about 15 minutes. $87 mandatory payment ("diagnostic fee"). Total bill was $216 for a new capacitor. Now I'm chillin again.
The heater HSI burned out during the previous evening and I awoke to 58 F degree temps! I called Atlantic Shore at 7:30am and they had a proffesional there at 9:30am. I was extremely happy with the on call emergency service on a Sunday. The technician arrived right on time, and had the unit repaired within 15 mins. I would recommend these professionals to anyone! If you have a heating issue, these are the guys to call! Thanks for the fantastic service Atlantic Shores!
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