Ron's was over all a pleasure. I had lost my ac on a wed afternoon at 3, called in the call and talked to the owners wife. A very nice lady. She ensured to me that I would be taken care of within an hr or two. There was a truck at my doorstep appx. 45 mins after the call. The tech diagnosed the error and had the part on his truck to fix it. He was gone in 25 mins. My bill was very cheap and I was very happy!