Customer reviews of Hi Tech Central Air Inc.
14 imported customer reviews · showing the 8 most recent.
They are always very polite and so incredibly helpful. They take the time to answer all my phone calls whenever I have an issue with my HVAC. They are also always very quick to respond to service calls. I wholeheartedly recommend this fantastic company. You will not regret calling them. They are the best out there
These guys were really good. Got back to us from filling out the online form to book the appointment very quickly. They were a half hour late but they also phoned us a half hour before to let us know they were running behind. I really appreciate that they did that. When they got here they were efficient and really clean. Super nice guys. Definitely going to call them again. Great company.
Terrible customer service. Website claims "We do what we promise, and we put your needs first. When you have an emergency, we can get to you fast since one of our staff member is probably already in your neighborhood." Promised me 6x in a month to come to my apartment to repair my AC unit and showed up 2x. Promised to return the next day with the appropriate services and didn't. Took time off from work to wait for their arrival at my apartment, and they never showed up (multiple times). Manager refused to answer my phone calls or to address my complaints and proceeded to block my phone number. Terrible customer service, terrible services in general.