I have only used Fred Smith once before, but was pleased so when I was having plumbing problems, I gave them a call. The repairman that you all sent over was familiar with the system and he was also very courteous.
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20 imported customer reviews · showing the 8 most recent.
I have only used Fred Smith once before, but was pleased so when I was having plumbing problems, I gave them a call. The repairman that you all sent over was familiar with the system and he was also very courteous.
Thank you, thank you, thank you- your wonderful guys, Nick and Robert, rescued me...I had total anxiety about the water valve in my bathroom which was causing a leak to the floor below. Nick was so careful as he fixed "the packing" (whatever that is), not causing any damage to the surrounding marble squares. The "Franklin Report" is right on with all accolades.
He found the cause of my problem to be the diverter plug, it was removed and I have not had any trouble since. I can now be clean in comfort. Thank you all very much.
This is one of the best plumbing companies I have ever done business with from the owner down to the plumbers they hire. One of the best in the business if not the best.
Thank you so much for everything you did to expedite the gas being restored to my apartment. I appreciate your time in explaining everything that needed to be done to expedite the process, including all your calls to my assistant. You kept us posted on the progress of the Buildings Department and the Architect and were so helpful in many different ways. Thank you. Thank you!
Many times people write to complain when they think something might not be right, however, we forget to say "thank you" when things do go right. Just wanted to let you know how much we appreciated the professional and pleasant manner of the three men that came last week to do a very dirty and difficult repair on our pipes encased in cement. They worked hard and long to get things back to normal and were so very pleasant.
I also wanted to share with you my experience working with Vlad and his helper, Aris. Vlad and Aris should be commended for their fine work. Each took it upon himself to ensure that their work was done to the highest standard. Moreover, it was clear to all of us that they took a personal interest in this project and ensured (to the extent possible) that our tenants were kept apprised of scheduling as well as keeping a sharp eye on cleanliness while working in the tenant's apartments. In spite of sometimes difficult tasks at hand, they always maintained a good work ethic, pleasant disposition, professional attitude and a sense of humor. I don't often take time to write such a review but felt you should know about the caliber of your men. Bravo.
To all the skilled contractors who worked on the LOBBY RENOVATION PROJECT, we thank you. The inconvenience was minimal, the housekeeping efforts were grand, and we now have a lobby to be proud of. Most improtantly, it will better serve our needs, which is always the basic premise of truly fine design.
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