Fire & Water Damage Restoration in Jersey City, NJ
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20 imported customer reviews · showing the 8 most recent.
This is my second time using Roto-Rooter and I am very pleased. Both calls I had two different techs, they were both pleasant, professional, punctual and kept clean working areas during and after the service calls. When it comes to home repairs it’s always a gamble, I 200% trust my plumbing needs to Roto-Rooter
Had a drain that I couldn’t clear and called Roto Rooter. Peter #2031 was right on it and fixed the problem. He was courteous and genuinely wanted to make sure everything was good before he left. Well done.
We had Service Tech Marcus #4671 come to our home a couple hours after we placed in a call about our bathtub and toilet water not going down. He was very knowledgeable, helpful, and polite. Did an amazing job and resolved the issue and things are back to normal.
I had a great experience starting even with scheduling, then to the dispatcher and finally with the tech. Very easy to schedule my appointment and there seemed to be a lot of availability. Then the morning of the dispatchers were great giving me a pretty accurate time of arrival for the tech within the scheduled window and didn't mind doing so. (I've dealt with other companies who just make it seem as if you are bothering them when calling for an update on arrival). Then the Tech PJ who arrived was patient, listened to my issues, was thorough, and did a great job fixing the issue. He was a complete professional! Total 5 star service.
Very happy with our service call! Booking was very easy online and we had Erick #172. His was very professional and was empathetic to our problem. He was very kind and a hard worker. We needed a re-pipe and he fixed the problem and explained to me in detail of what he did.
Sewer backed up. serviceman showed up within an hour. Friendly, broke down what he was going to do. Fixed the problem, cleaned up. AAA+++
Upon arrival tech Partick questioned me regarding my blockage symptoms and my waste system. He listened carefully especially regarding availability of outdoor clean outs. The entire service from home to street was able to be performed outside without impact to the interior of the house.Patrick was very professional and an example techs should aspire to.
Hansy (Tech Number 969) was fast and took time to explain everything about my leak. He was extremely professional and courteous and I am recommending him to my friends and neighbors.
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