Customer reviews of Rice's Glass Company
6 imported customer reviews.
This company tried to charge me an additional $125 for a free estimate. I wanted to purchase just the glass shower door only and have a builder friend install it. They would not allow me to purchase the door only. If I did, they were going to add an additional $125 for coming out and measuring which was suppose to be free. The owner complained on the phone about their driving distance and high cost of gas. The person who measured called me and said they were in the area. Even if they were not, it is about 20 miles from my house to their business. When I told the owner that I will be taking my business to Glass Masters, he HUNG up the phone on me. I would not recommend no one during business with this company.
We have used Rice for both automotive windshields and one home repair, and always found their prices very good, their quality good, and their service fast .
My husband was mowing the lawn and threw a rock which broke our patio door. We called Alton at Rice's Glass Co. and within 30 minutes a salesman from Rice's came and measured the door. He was very curteous and most professional. Within 2 hours, they had their technicians return and replaced the glass in the door and spent extensive time in cleaning up the shattered glass. My husband and I were most impressed by Rice's prompt attention to our emergency problem, their professionalism and true concern.