We had a clog in the main drainage pipe; our downstairs shower was overflowing. My normal plumber couldn't come out until the next day; Roto-Rooter was able to come out in two hours. Jeff was very professional, very helpful, explained exactly what the issue was and spent considerable time getting it fixed. Also included in the service was to have a second technician come out and run a video camera through the line to make sure there were no additional obstructions. Overall, very professional. Would highly recommend.