Tom Drexler is AMAZING! We first used them when we got tired of waiting for our plumber to call and let us know when he could fit us in two days after we called to schedule then calling 2-3 times to reschedule. In a small, older house with one bathroom and two small children, we kind of need reliable people when we need something fixed! One look in the Yellow Pages was all it took! Tom Drexler has done three large jobs for us in the last year with no worries! Our last call was something we thought to be small and turned out to be a little larger than what we thought. Mark L. was great in explaining that to us and getting everything fixed just right. He explained everything and gave us options for repair. He also offered us their yearly service plan, which we took without any hesitation! We look forward to having Tom Drexler take care of not only our plumbing needs but also heating & air and electric as well!