Customer reviews of Maeser Master Services
20 imported customer reviews · showing the 8 most recent.
Get the Service plan they offer - every penny. We have used it many times for our plumbing or heating and air issues. Every employee that comes to our home is professional and cares about his business and Maeser's reputation. I would reccommend them to anyone. Our recent experience was a problem with our furnace. We called them, they knew we were a plan member, and had someone out that afternoon that fixed our issue without it being a $500 affair. I feel confident that Maeser works to fix our problems in our home as affordably as possible, not to create additional expenses for us. That type of philosophy builds lifelong customers, of which we are one.
Very polite and professional. Patiently answered all my questions and explained how to operate the new water heater. I felt very much at ease with them in my home and would highly recommend them to anyone. Excellent service!!
After having a new gas meter installed, we could not get the gas fireplace to light. The representative from the gas company called Maeser Services to come to the house and trouble shoot for me. I was expecting a two to three day wait period. They contacted me within five minutes and were at the house in less than thirty minutes. After going through all the trouble shooting steps the problem was determined, and I bought a new battery for my remote. Problem solved.Thanks guys for your service. I'm back to enjoying my fireplace with the push of a button.
Adam B. was Great! He took the time to diagnose the issue with my furnace. It is an older model (15+ years old), but he was able to get to the bottom of the problem. He ordered the needed parts, they came in the next day and inside of 24 hours all was fixed! Adam was very profession and personable!
Erik W and Reid W did a great job. They were very professional and courteous.We will recommend Maser Master Serviceto our friends and family.
The crew was on time, and I received a courtesy phone letting me know when they were on the way prior to the visit. They were very thorough, professional, and efficient.
Great experience! Steve was knowledgeable and helpful, and replaced the 'guts' under my kitchen sink. Easy people to deal with.
Had Maeser to replace my a/c system 5 years ago. Worst decision I have ever made. Since they installed the system we have been plagued with constant problems from annoying noise to inability to cool or heat the house evenly. Hardware selected by Kurt Hoffman was selected wrong with no regards to the duct or house size. Upstairs unit he has recommended was not needed at all. What he selected for it is too powerful for the installed by Maeser ducts, so when it works it produces a strong air flow making it very unpleasant. System was installed and configured wrong. Maeser has been trying to fix the issues for a year or so until I found and fixed the noise problem myself and found another professional to deal with other problems. Took us all these year's and about 2-3 thousands extra to get the system to the point where it is heating and cooling the house more or less evenly and does not produce annoying noise. I would strongly suggest to look for another company if you are doing anything major with your a/c.
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