3 imported customer reviews.
From beginning to end the customer service & install was Amazing. There is a reason Waunakee Remodeling and Anderson is the BEST in service and quality. It is an investment in your home. It has completely transformed our drafty house, and made the views from our windows seem like a new view. Best investment ever made in our home. Wouldn't choose anyone else. The install team was so clean and professional. Great quality all around!
After almost one year of planning, they made us wait almost two months after we had a signed contract, then suddenly they decided there was not enough profit in our project to make it worth their while so they made up a totally lame excuse about a some misunderstanding about window sizes, even though the window sizes we talked about had ALWAYS remained the same from the very start, AND were clearly spelled out in the contract THEY drafted. Anyway, they just decided 'out of the blue' to up and cancel our signed contract. Nice huh! By then the weather had also turned cold and snowy, for which they clearly didn't plan well for due to all the outside work involved. They also apparently had gotten really busy with additional other, easier, and more profitable jobs (truly, this is pretty much what they told us); and, so they just upped and sent back our deposit and cancelled our entire remodel job. Just left us hanging, without any remorse at all. Unbelievable is all we can say! And, we thought these guys were supposed to be the professional ones - NOT. Lesson learn, you can't trust Waunakee Remodeling!