Our dryer suddenly wouldn't start on Sunday. Monday morning I called AOK Appliance Service. Kurt answered the phone, had an opening in a couple hours, he came out and fixed the blown thermal fuse and we were back in business. Service was fast and professional. He seemed very knowledgeable about about appliances. He quickly looked over the washer and advised me about cleaning tablets that would remove soap scum buildup and keep washer and clothes clean. No high pressure sales, just offered. Service call was $65, technical charge of $20 was also on bill which I just noticed - not sure what that was for. Basically just unscrewed cover, removed part of lint cover to access fuse, replaced plug in fuse and put all back together, took maybe 15 min. With parts and tax bill was $134