Customer reviews of Immediate Response Plumbing
20 imported customer reviews · showing the 8 most recent.
Horrible experience. Two technicians (one a helper) showed up, made a cursory examination of the plumbing problem and declined to do the work because: 1) The water would have to be turned off--very expectable as the problem is a bathtub supply valve, and 2) "something might get broken and then the company would be liable." Absolutely refused to discuss any further evaluation of the work or the course of action needed. Unfriendly, uncommunicative and unprofessional. I told them to leave and called the company. I was told they were sorry for my experience and that the owner would be told. I told them I intended to complain to the owner, the BBB and their website review. No response.
When my outdoor faucet broke (on a Saturday) and water began gushing everywhere, I called Immediate Response. They arrived within 15 minutes and resolved my issue.
THIS COMPANY AND IT'S EMPLOYEES ARE THE BEST IN TEXAS. THEY ARE HONEST,CLEAR ON THEIR PROPOSAL,POLITE,FAST,CLEAN AND NEAT WORK ETHICS,THEY WILL WORK FOR YOU! I AM 100% SATISFIED AND HAPPY WITH THE SEWER LINE REPLACEMENT FROM THE HOUSE TO THE STREET. I HIGHLY RECOMMEND THEM. RICHARD A. MCLARTY SAN ANTONIO,TX.
Been using IR Plumbing for use because they have always giving high quality plumbing repair work at prices that my budget can afford.