Recently our garage door (still the original from the when the house was built) bound up during operation and began warping and pulling apart. We suspected the door was beyond repair, and we had used Plano Overhead Garage Doors in the past for a repair and were very pleased with their price, service, and professionalism, so after a brief check on Google and Angie's List, we contacted them to come take a look at the situation with our door and offer a free estimate. Not surprisingly, Robert, the technician who arrived that same afternoon, recommended we replace the door, showing us all the defects in the current door. He explained our options without ever pressuring us to make the purchase or buy a more expensive model than we wanted.Robert arrived back the very next morning to install our new insulated, double wall door. We were very impressed with both his professionalism and competency. He was very conscientious and respectful, careful to see that the door was leveled, covered the opening completely (our doorway is not entirely "square") and operated smoothly. He also cleaned everything up and hauled the remains of the old door away. Amazingly, he completed the entire process in only a bit over two hours! Going forward, we also have the peace of mind of a lifetime warranty on the door (5 years on the weather seal) along with a 1-year warranty on labor.We are elated with the results and highly recommend this business!
We recently had a 'Carriage House' style garage door installed by Plano Overhead Garage Door and are completely thrilled with the outcome.We chose the insulated version in a wood stained look, with four windows. We also elected to have the nylon rollers put in, along with a new garage door opener.The overall effect is dramatic.It totally changed the appearance of our home, plus the garage is bright now with light coming in the windows. It is SUPER quiet when opening & closing and I am sure we will be noticing the garage itself stays cooler or warmer depending on the season, because of the insulation and weather stripping.We have had so many neighbors comment about how great it looks. Our mailman even stopped by to tell us that too!The installation reps (Reese & Paul) were extremely professional, very knowledgeable, and cleaned up the entire site after finishing their jobs.Our sales rep, Kayla, was great to work with and helped us every step of the way in picking the garage door we are every happy with!We would recommend this company to anyone!