The service there was ignorant. When we searched for an automatic chlorinator Skyview set up an installation at our pool. One of us took the day off of work and waited all day for the installer. When he didn't show he spoke to the man at skyview and his reply is that's not their problem. We tried to explain that if you contract out your products installation the contractor does not meet the customer needs it reflects your business. He just didn't get it. He took it personally and was of no assistance. So we rescheduled for another day and I took the day off. I phoned the contractor to arrange a time since I could not be home till 9am but he never phoned back until I again called skyview. This time the man was extremely rude. I tried to explain things reasonably and he was yelling at me. Again got no where so I phoned the independent contractor again who installs his product. I am still waiting.