I can't really rate this business on their product but I will say this when I call and you refuse to come give me a quote because you can't see me and my husband together that's a red flag for me. My husband and I work different shifts so you come in the morning for him or the evening for me. Why can't I get a price go over it and get back to you? I am not making a decision on the spot regardless who is there. Won't get any of my business ever or anyone else I know. Must be nice in this economy to brush off business and money like it's nothing.