I can describe my experience with Doors Unlimited in one word, "HORRIBLE!" The salesman they sent to my home was rude and impatient. I was so disgusted by his lack of interest in helping me and I told him his services would not be needed. He responded by saying "Don't call us back!" That was the last straw. I didn't want to blame the company as a whole for the behavior of one employee so I decided to call and make a formal complaint. It's was after business hours so I left a voicemail giving them all of the details of the incident. No one ever got back to me. I guess they condone such behavior. When it come to customer service, Doors Unlimited gets two thumbs down from me.