Nothing was draining. We used a plumbing company through our home warranty and they came out twice to unsuccessfully not fix the problem. It was 5 days of dealing with the inability to flush toilets, take showers as long as we wanted, wash clothes..anything dealing with water was a problem. The sewage was coming out our laundry room sink and we were dumping it in the drain outside of our home as it spilled on the laundry room floor. Not fun experiencing this issue with young children.I googled sewer specialists and this company appeared. I called twice and they came out the next day after I explained this was a serious issue. He actually came right over after explaining the issue over the phone. They used a snake which was totally different then what the other company used. He also used a camera to look at the pipes since this was our 3rd year having this issue in December. We have a CD. The issue was fixed within 2 hours. I cant tell you the relief we feel because plumbing issues like this is the worse. He suggested we use a foaming root killer twice a year and we did not need to replace our pipes right now as the other plumbing company had suggested. We did have roots in the pipes and he cleared it out.In addition, we found out that the other plumbing company was snaking the wrong drain! They were running the snake in our home but also snaking the wrong drain outside. Active Sewer found the sewer drain which was covered in grass right by the rain drain. So if they arrive digging in your grass and using a metal detector like device its for a good reason. We never knew or even saw the other drain after living here almost 9 years, it was always covered in grass and the other plumbers in the past did not know either..I would use them again.