Customer reviews of Roto-Rooter Plumbing & Water Cleanup
20 imported customer reviews · showing the 8 most recent.
I had a run off drain clogged in my basement. Called the direct line, dispatch took note of my issue and indicated they would have someone out asap. Within 30 minutes they called and said a technician was on the way and provided me a 30 min window to return home. The technician, Brian Sharp, was right on time, professional, extremely helpful...and most importantly fixed the problem and in record time!!! I had a quote days before for to fix the issue, which was very high and would take days. Brian was able to snake the drain for a fraction of the cost and in minutes not days - add in the $40 dollar coupon I found on line...This was a total WIN in my book and would recommend Brian and Roto-Rooter to anyone in need. Thank you!
Russel (2072) provided outstanding service. From his initial estimate, we knew we wanted to use him to complete the actual installation of the new water heater. He paid attention to detail and his exceptional level of experience showed in the end result. He was a pleasure to work with and both my husband and myself will call on him by name if we need other services from Root-Rooter in the future.
Nick did a fantastic job fixing my basement sewer backup. He went beyond the call of duty in helping me with some related issues. I highly recommend Roto-Rooter in Cincinnati, OH.
Very polite and helpful. Fixed a shower that was broken. Had to go to store to pick up parts. Worked hard as had to go through wall to get to water pipes.
Had a main sewer back up on 4/19/19 and sewage was coming up into my basement. I called other companies and they all had appointments days out. I called RotoRooter and they said they would have someone out within the hour.Sure enought David S #2330 was out in 45 minutes from my call. Even though it was pouring rain and the situation was dirty David had a good attitude and kept very professional until the drain was flowing.
The technician was patient and thorough about solving and explaining our drain problems. We couldn't have been more pleased.
Was having drain issues and when I called was told they would be out in 2 hours. Within an hour they were here and had it fixed within and hour. Rick was very professional and didn't push to sell something I didn't need.
Having drain issues and was told someone would be here within 2 hours. They came out within an hour and had the whole process done within an hour with a 6 month guarantee and a free camera scoping of the lines when finished. No pushing to do anything extra and very professional.
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