I had a new hot water heater installed on 12/11/12 . I phoned my order i at 6:00 am , went in to sign contract shortly after 7:00 am. Installer (Rick Meyer Phoned me at 8:30 am, and informed me . he was on his way., Thank you Lowes. Aaron in Plumbing, Rick Meyer the installer , and George for the call to see if all went well with the sale and install. First time ever to have someone other than myself do the installation, and I couldn't be more pleased. Great job from ales to manager, to installer. The installer ( Rick Meyer ) is very professional, knowledgeable, and crafty in his work. Great job Rick. Thank you. Eddy and Dianne, on Ridgewood Rd.