Customer reviews of Wire Electric
9 imported customer reviews · showing the 8 most recent.
This business brags about their "30 years" of customer service, yet when coming out to do a quote - the technician was more interested in the furniture in the house then what electrical work we needed done. Then, after calling repeatedly and them saying "they don't have the figures yet" and no calls back, I called them again where they said "maybe someone else would be better for the job!"... yet they kept me waiting and waiting for a quote and never got back to me... If you ask me VERY bad customer service!!!
No Surprises. The Price they quote is the price they charge. The Tech even wore boot protectors to keep the floor clean.
I am very unhappy with this company. I had an appointment for an estimate on some work that was recommend by a home inspection for a sale. I stayed home from work all day waiting for a 2 hour window call. They called at 2:10 stating they couldn't come and couldn't reschedule until the Tuesday or Wednesday of next week. This is totally unsatisfactory...and they were charging 50.00 just to come and give the estimate. Obviously they have little concern for their customers time. I found a replacement with a matter of minutes and there is not charge for the estimate.