The technician went out of his way to not only fix the solve the problems but to make sure the problems wouldn't happen again.
Grease Traps in Kansas City, MO
When Chapel Hill needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality
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Services: Line and leak detection, Video Camera Pipe Inspections, Commercial Plumbing, 24-Hour Plumbing Service, toilet repair / replacement, Kitchen plumbing jobs, backflow certification and repairs, Pipe Bursting, Trenchless Sewer Line Repair and Replacement, water supply line replacement / repair, Residential Plumbing, Bathroom Plumbing Solutions, dishwashers and ice maker water lines. Emergency service is our specialty., Garbage Disposer Repair, Sink plumbing, Faucet Replacement, Sump Pumps, Water Heaters, Complete Plumbing Repair
20 imported customer reviews · showing the 8 most recent.
The technician went out of his way to not only fix the solve the problems but to make sure the problems wouldn't happen again.
I hosted a Thanksgiving party and had plumbing problems, called several businesses to assist but only RotoRooter was available to assist, They arrived before their scheduled time, unclogged my drain in a professional and timely manner, I was able to keep my family happy and comfortable, in light of the situation, Thanks alot Tim Bremer, #2455, saved my weekend and the Holiday
Michael (1932) helped diagnose a sewage leak and provided advice. He was professional and kind to my dogs.
Solid service. Solved the immediate problem and provided options and recommendations for moving forward. Garrick (#335) was the tech that completed the work. He was friendly, professional and seemed to know his business. I gave four stars for promptness because he arrived towards the end of the four hour window the initial call taker said he would arrive in. No problems with his work though. He triple checked the work he did to make sure it was done properly.
I had the pleasure of having Brad (#1184) as my service man. He arrived on time, was knowledgable, professional and provided great service. I would not hesitate to call him again.
Very prompt and kept me up to date on all the work that was being completed. Dwayne (Tech# 3453) was a pleasure to work with.
I had the pleasure of dealing with Curtis -653 for my leaking toilet. Rotorooter gave me a 4 hour window for his arrival, and he was at my house within the first two. I explained the issue, showed him the evidence I'd seen of the problem, and he explained the possible options, and gave me rough estimates of the cost of each option prior to even bringing his tools inside to ensure there wouldn't be a surprise in the bill at the end. He was quite expedient once actually working, took the time during the repair to show me the issues, explain why it was an issue, and generally how to fix it. He was also honest about the damage the leak had done to my floors, and what sort of time frame I could reasonably expect this repair to last, and what it would cost if the issue arises again in the future. I have no complaints with Curtis -653 whatsoever. I do wish Rotorooter was able to give me a little bit more precise window for the technician arrival, but they were still better than the cable company!
When one places a service call on Saturday, you never know what to expect. R’Cittio (447) was wonderful...not only did he take care of my issue, he was very pleasant and listened to what I had to say about what was going on. He was very courteous and informed me of what was happening and kept me in the loop of each step he was taking care of. Thank you roto-rooter for employing such a professional, and getting my issues taken care of in a very timely manner!
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