Outstanding! Estremely polite and reasonable. Earls refinished my kitchen floor over a year ago. My floors had wood under four layers of linoleum, glue and paper. I was not sure they would turn out but Earls sanded and refinished them and they look like honey. I can't believe how beautiful they look. The guys, Todd, I think his name was told me to leave them natural and i am glad i did. I was going to stain them black and so thankful i listened to his suggestion. Earls were fast, no smell, and I can not believe no dust. My friend went somewhere else and she regrets not going to Earls, the other place left puddles of poly and bubbles and did not get all the way to the edges. The reason I went to Earls is because I was at an estate sale and I remember the floors were horrible condition. I went back a month later to pick up my purchase and the new owners had Earls do their floor and gave me their number. I could not believe it was the same floor. They were beautiful!