I had been dealing with a shower floor issue for months. The grout was cracking and it was becoming obvious that water was seeping into problematic areas. I finally decided to hire a contractor. Within minutes of looking at the project Joel was able to identify many of the underlying issues that caused the initial problems.Throughout the demo of the shower floor more issues and sub par work was discovered and Joel took the time to make sure I understood exactly what was happening and what needed to be fixed in addition to do the work properly. As one could imagine this delayed the time in which the project was completed which was not ideal but necessary to prevent future problems.The cost of the work was fair and Joel took a personal pride in the quality of the final product. I am very happy with my new shower floor and feel that it it looks better than when I first bought my house which was a fresh rehab.