My husband and I were very pleased with the work we received from this company. When initially calling the office the staff was very friendly and helpful. My husband was trying to do a home repair and the owner took the time to talk with him and try to walk him through it and said he would be glad to send out a technician if my husband could not complete the repair himself. We did end up having Larson Plumbing Inc. out to our home and we couldn't have ask for more professional and efficient work from the Technician. How many company's these day's would allow you to talk to the owner and the owner try to help you over the phone before even trying to to set up a service call. To say the least we were 100% satisfied dealing with Larson Plumbing, from the office girls, the owner, Mr. Larson, right down to the technition who completed what my husband couldn't complete, all while doing it with out leaving a mess or a hefty bill!!!!