Customer reviews of J & R Universal Electric
4 imported customer reviews.
J&R were fantastic! They was able to get me into their busy schedule due to this being the only opportunity for the job to get done. They were 10 minutes early and started work right away. Clean, courteous, and professional. Was done in no time at all which reflects experience on the job. They were able to take credit card payment using the phone which worked great. Thank you
Company has unexperienced workers. Had this company run electric from our house to detached garage. Right away they cut through the Verizon Fios optic fiber line running to house and we had loss of phone, Internet, TV for 4 days. No apology, no concern for the major inconvenience, and nothing done about damages. They just kept working as if nothing. The explanation why, they thought it was a tree root even though a large Verizon box was right under the electric box. It was obvious the utility line was there. The cost for loss of utility and cost of repair was out of our pockets.
Made it right. In fairness I have to follow up with my earlier negative review. Mr. Juan contacted me this morning with strong apology and is making all attempts possible to correct the inconvenience. I appreciate that from them. It was a mistake on an employee's part and the company had done what they can to correct.They do stand behind their work.