I had my bathroom redone this past month. After searching various showrooms to no avail, I found Baths of Distinction during a web search. I was at first rather apprehensive purchasing an item off the internet without seeing it first hand. All I can say is that after receiving The Bridlington 72" tub, the pictures do not do this product justice! It's is BEAUTIFUL! James and Bill were a breeze to deal with on the phone. They answered all my questions, and even sent spec sheets over for my contractor to rough in the water lines so progress was not held up. Everything we needed for installation was packaged in with the tub. I would highly recommend this company for their superior product and customer service!