I live in JCP and had a problem with the electrical box for my hot tub; a quick call to Howards and less than 30 minutes later the tech was at my house. he was fast courteous and got the job done, and worked hard to find a solution that worked for me and my impatient time frame. would use them again. About an hour after i made the initial call it was all working, cleaned up and he was on his way.