I literally drive 2 miles to go to ACE Hardware right past Home Depot (2 blocks away) and Lowes (4 blocks away) because of customer service. Well NOT after today!I tried to return an $8.59 unopened 1/2pint of Enamel. I didn't realize Ace Hardware has a 30day return policy. Sure enough it clear says so the very last line of the receipt that is as long as my forearm for one item.The associate was very nice and apologetic and said he could return it with managements approval. He called the manager over this is where everything went South. The manger came over and snapped at me when I say snapped I mean snapped. The associate said, "This is over 30 days", without even assessing the situation the manger very violently said, "I am NOT returning that!", he turned and walked away. The associate and I just blankly stared at each other. I composed myself and said, "Okay" and took my 1/2 Pint of Enamel with me.Having stewed on what happened I decided to go back to Ace Hardware the following day and speak with them again. I didn't appreciate being treated that way by the manger. I got two mangers today one of which was the manager from the previous day. The original manager stood by his decision to NOT return the Enamel again he turned and walked away from me and guess what he never apologies for the way he spoke to me the previous day. The second manager did profusely but that's NOT the same is it? I also returned everything we bought the day prior because that receipt was with in the 30day return period. Then we drove over to Home Depot and bought the same products for cheaper than Ace Hardware. Thanks Ace Hardware for the $8.59 lesson we will be shopping else where. Most hardware companies offer the same products so they have two things to offer, price and service. I chose to go to Ace Hardware because of service so if I am NOT getting the service at Ace Hardware I might as well get lower prices else where with a better return policy.