I called this company because my water heater was leaking at a house I rent out, sadly I believe this company is not trustworthy. The tech called me and told me "your water heater is old and has been leaking for a long time, you really need to replace it." He had quoted me a price over the phone of close to $1100.00. I thought that was a little excessive and began to price water heaters and local home improvement stores. I showed up to the home that I rent out for measurements with a friend. The friend took a look at the water heater and yes it was leaking. The solution was a $10.80 pipe from Home Depot. If the tech would of been honest and told me I needed a pipe I would of been willing to pay something reasonable for his services. I wonder how many other people have been scammed in paying for unecessary repairs....? Please be skeptical in using this company! Just because a water heater is old you don't need to replace it! Bottom line is it still works! My grandmother is old and needs to visit the doctor from time to time....but I keep her around!