Customer reviews of Rapid Plumbing
8 imported customer reviews.
Called with a slow draining sink, the guy told us we need to Hydro our lines. ($450.00). Out right Lie, because after they did it the sink was still draining slow. They had to remove the trap and clean it out. If they would have cleaned the trap first I would not have done the Hydro ($450.00) as it was NOT nessessary. I called three times regarding this matter and no one would return my calls.
I had a problem with a stoppage I called Rapid Plumbing the girl on the phone was very nice and told me somebody would be out in an hour. I got a call back in 15 min to say someone was on the way they got here quickly and took care of my problem before my company came over thank you Rapid Plumbing
So I had a problem with my hot/cold water. Long story short, they said that there was a problem with my culligan soft water filter. They said that the filter was clogged causing my cold h20 to turn to hot h2o????? They suggested immediately setting up a bypass valve, so that the water would not go through the soft water filter.... ok... I said... how much? $300!!! I said forget it. If it is clogged, then it is culligan's responsibility and I said that I would call them for the repair. They reduced the price to $250. I got suspicious and I declined more adamantly. Believing the plumber, I still called culligan. They said to check by "bypassing" the filter.... oh.. I said, "I can do that?"So, I just had to twist the 2 knobs on the culligan filter that clearly said "BYPASS valve".... basically, they were charging me to create a pipe to bypass h20, when all I had to do is twist 2 knobs. Can you imagine having extra valves and pipes placed where you do not need them. Imagine the money I would have had to spend to return my culligan filter back to its original state?Well, it was not salt water problem...... hmmm..... I called to complain... guess what? the supervisor/manager is never there. DO NOT USE THEM!!!!