My husband and I have used Brooksaire/Bill Brooks for several years for all of our servicing needs for our heating & air, as well as water heater maintenance. We are always happy with the service we receive from Brooksaire ~ he is always prompt and reasonable.The reason for my review, we recently had them install a new A/C unit and Bill did a lot of research to come up with the right unit for our house. He got us scheduled right away, because our old unit was beginning to have problems and he didn't want us to go without air in this heat. We LOVE our new A/C ~ thank you Bill Brooks for always being there for us!